Client Support

Customer and product support personnel account for more than half the staff of Risk & Compliance client support staff. As former financial institution executives, controllers and consultants, they understand the internal and external issues confronting financial services institutions.

Therefore, support personnel can provide you not only technical expertise on our products, but also strategic insight into how best to make our products produce the results you need to enhance your performance.

Client Support Image     

Internal cross-training and education programs, as well as extended business hours, ensure that there is always a hands-on expert available for every Risk Compliance solution. When practical advice, suggestions or creative solutions are needed, support staff may be conveniently contacted via phone, fax or Internet.

 

Additional support resources include award-winning published and electronic documentation for Risk & Compliance product.

 Phone Contacts

North American Corporate Offices: Atlanta, Georgia
107 Technology Parkway; Norcross, GA 30092
(678) 375 - 5200; (800) 947 - 0047; Fax (678) 375 - 5235
E- mail: R&CSupport@fiserv.com

Phoenix, Arizona
4801 E. Thistle Landing Drive; Mail Code - C475; Phoenix, Arizona 85044
(480) 523 - 8000 ; (800) 947 - 0047; Fax (480) 523 - 8080
E- mail: R&CSupport@fiserv.com

International Support Offices: London , England
2nd Floor, 1 Kings Arms Yard, London, EC2R 7AF, United Kingdom
+44 (0)845 013 1369
E- mail: london.support@fiserv.com

Singapore
30 Cecil St. #22- 02/08; Prudential Tower; Singapore 049712
+ 65 6538 9296; Fax + 65 6536 6237
E- mail: veronica.chua@fiserv.com


Top Downloads

Find out how Prologue Financial Account Suite can maximize your performance

Download

Bringing It All Together:The Convergence of Performance Management, Risk Management and Business Intelligence

Download